KamperHub ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our caravan travel planning application and website (collectively, the "Service").
By using KamperHub, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our Service.
When you register for an account or use our Service, we may collect:
When you access our Service, we may automatically collect:
We use the information we collect to:
We use trusted third-party services to operate KamperHub:
We use Supabase for authentication and database services. Your data is stored securely on Supabase's infrastructure. View their privacy policy at supabase.com/privacy.
We use Stripe to process payments. We do not store your credit card details. Stripe handles all payment information securely. View their privacy policy at stripe.com/privacy.
We use Google Maps for route planning and location services. View Google's privacy policy at policies.google.com/privacy.
We measure how people use our Service, including which pages are visited, so we can improve it. We do this with the third-party tool described below.
We use the Meta Pixel on kamperhub.com. It tells Meta, the company behind Facebook and Instagram, when you visit our pages. We use this to measure and improve our advertising on Facebook and Instagram.
Meta receives your IP address, browser and device details, the page you are viewing and cookie identifiers, and if you are logged in to Facebook or Instagram it may link this activity to your account. We do not send your name, email address or payment details to Meta through the Pixel. Meta handles this information under its own policy at facebook.com/privacy/policy. You can manage how Meta uses it in your Facebook ad preferences, or block cookies in your browser settings.
KamperHub may contain affiliate links to third-party products and services. If you click on an affiliate link and make a purchase, we may receive a commission at no additional cost to you. These partnerships help support the ongoing development of our Service. We only recommend products and services we believe may be valuable to our users.
We use cookies and similar technologies to:
You can control cookies through your browser settings. However, disabling certain cookies may affect the functionality of our Service.
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. This includes using HTTPS encryption, secure password hashing, and regular security reviews. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
We retain your personal information for as long as your account is active or as needed to provide you with our Service. If you delete your account, we will delete or anonymise your personal information within 30 days, except where we are required to retain it for legal, accounting, or reporting purposes.
Under the Privacy Act 1988 (Cth) and Australian Privacy Principles (APPs), you have the right to:
To exercise these rights, please contact us at info@kamperhub.com.
Our Service is not intended for children under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately and we will take steps to delete such information.
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.
If you have any questions about this Privacy Policy or our data practices, please contact us: